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IMPORTANCE OF GRIEVANCE HANDLING IN AN ORGANIZATION

source: https://www.istockphoto.com   INTRODUCTION Every employee has needs and expectations. These needs and expectations differ from employee to employee. Their expectation is to satisfy their needs. If these needs are not fulfilled, it makes dissatisfied employees. Having dissatisfied employee means organisation is unable to fulfil their objectives. Organisation face difficulty of addressing this situation. Employees will start complaints, protest grumble, criticism and objection all the time (Sukhdani, 2016) , Therefore, organisation should pave the way to employees to air their grievances. Grievances cause the negative impact on employees which may create hazardous situation on productivity. Organisation should establish grievances handling procedure and take immediate action to remove the sad feeling of employees.   DEFINITION OF EMPLOYEES GRIEVANCES The feeling of dissatisfaction and injustice in relation with the work situation which need to be addressed ...

EMPLOYEES’ MOTIVATION

  INTRODUCTION Organisation success depend on motivated employees. When employees are motivated they do their job with dedication and enthusiasm. Employee effectiveness and efficiency which helps profitability and productivity is directly connected with their motivation. Motivated employees mean high production level, good quality, less employee turnover which contribute towards the organisational growth. Therefore, organisation must ensure to fulfil employees’ needs (ijar & MuseAliGeelmaale, 2019).   THE DEFINITION OF MOTIVATION The Latin word “movere” name as “motivation”. “Movere” means to move. Thus, it generates a willingness to do something again and again until someone achieve his goal. It explains the behavior's of someone in unusual manner. The needs and wants of peoples drive them towards motivation.   It is not an overstatement to say motivation is the core to being successful. (Nguyen, n.d.)   MOTIVATION TYPES Two types of motivations a...

EMPLOYEES’ LOYALTY IN AN ORGANISATION

  Figure 1: https://stock.adobe.com INTODUCTION Employees are the most significant asset to any organisation. It is essential to find out how employees loyalty support the success of the organisation. It is important to study that what factors influence the employees’ loyalty (Ikechukwu et al., 2019) . If any organisation to be successful recruiting right person for right job is very important. The cost of hiring the “wrong” person is high. Therefore, it is essential to find the competent person who is loyal to the organisation (Jansson & Wiklund, 2019) THEORIES RELATED TO THE EMPLOYEES LOYALTY Social Identity Theory(SIT) and Social Exchange Theory(SET) can be used to find out the reasons for levels of loyalty by employees towards an organisation. Theory SIT identified that more motivated and committed employees are loyal to the organisation. However, level of loyalty depends on individual employees values and norms. Organisation should identify what factors are to...