source: https://www.istockphoto.com INTRODUCTION Every employee has needs and expectations. These needs and expectations differ from employee to employee. Their expectation is to satisfy their needs. If these needs are not fulfilled, it makes dissatisfied employees. Having dissatisfied employee means organisation is unable to fulfil their objectives. Organisation face difficulty of addressing this situation. Employees will start complaints, protest grumble, criticism and objection all the time (Sukhdani, 2016) , Therefore, organisation should pave the way to employees to air their grievances. Grievances cause the negative impact on employees which may create hazardous situation on productivity. Organisation should establish grievances handling procedure and take immediate action to remove the sad feeling of employees. DEFINITION OF EMPLOYEES GRIEVANCES The feeling of dissatisfaction and injustice in relation with the work situation which need to be addressed ...